Sorry for the delayed reply
These days there are customers trying to reach us through the contact form. I replied each request in time. But I didn’t realize that the mail server of our website is incapable to send out those replies(scripted emails, said the website support team) until today. So I resent all the replies through another email address. I’m sorry for the delayed reply. In case you have contacted us from our website and still waiting for reply, please send email to lichenpo@hotmail.com.
Thanks for your support and understanding.